We offer free standard shipping worldwide on all orders over $75 with well known carriers so you can rest assured your order will be delivered on time and securely. All orders come with tracking so you know exactly where your order is. You will receive your order anywhere from 10-25 business days from the date that it is shipped out (3-5 for Express Shipping). US & UK customers can choose 'Fast Track' shipping for just $10 (delivered in 6-8 days). The majority of orders placed will be shipped on the same day. Please note some orders may take 1-2 days to ensure payment is authorized and verified before being shipped. *See below for customs and import duties information.
|Free Standard Shipping (Fedex, Royal Post, Swiss Post, Singapore Post)||Free||10-25 Business Days|
|Express Shipping (FEDEX or UPS)||$20.00||3-5 Business Days|
*Fast Track Shipping (6-8 days) available for US & UK customers for $10.
We offer tracking on both Free standard and Express shipping. Order tracking information can be found by entering your tracking number on our 'Track Your Order' page. Your tracking number will be located in your shipment confirmation email. Please allow 24-48 hours for your tracking details to update. We will also notify you via email along the way with updates.
All customs, taxes, import duties, brokerage fees, or any additional charges by your local government are the responsibility of the recipient. There is a chance that you will not get charged VAT or duties, however if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information. Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties.
For orders shipped to countries in the Middle East, South America and Africa, your customs department may hold or delay your order due to customs clearances. Unfortunately, this is out of our control as the delays are based on your local customs office or port authorities processes. The delivery timeframe for purchases made in these regions may be longer than usual due to these customs hold ups, and can be from 15-45 days depending on your country. For any customs issues, please contact your local customs office for details. Express shipping options in these areas are unfortunately unavailable for the time being due to the customs delays which negate the purpose of an expedited service. We do not ship to African nations (excluding South Africa). We do offer free standard shipping via Swiss Post for the countries we do ship to. The expected delivery time for free standard shipping is 10-25 business days to these areas via Swiss Post. Please note this time frame is subject to your countries customs controls.